Privacy Policy

Effective Date: 17th June 2025

This Privacy Policy explains how Gallaa.in (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our website and services. By accessing Gallaa.in, you consent to the practices described in this policy.

1. Introduction

Gallaa.in is a B2B digital marketplace connecting manufacturers, wholesalers, and retailers. This policy applies to all users of our website, mobile applications, and related services.

2. Information We Collect

• Personal Information: Name, business name, address, email, phone number, GSTIN, PAN, and other identifiers required for registration and compliance.
• Financial Information: Bank account details, payment instrument details, and transaction records.
• Business Information: Product listings, inventory data, sales and purchase records, invoices, and tax-related documents.
• Usage Data: IP address, device information, browser type, access times, and activity logs.
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and collect analytics data.

3. Purpose of Data Collection

• To register and manage your account.
• To facilitate B2B transactions, order processing, and delivery.
• To generate GST-compliant invoices and ensure tax compliance.
• To provide customer support and resolve disputes.
• To analyze usage and improve our services.
• To send service-related communications and marketing (with your consent).
• To comply with legal, regulatory, and tax obligations, including GST filings.

4. GST Compliance Clauses

• GST Data Collection: We collect your GSTIN and related business details to enable GST-compliant billing and reporting.
• Invoice Generation: All invoices generated via Gallaa.in are GST-compliant and include necessary details as per Indian GST law.
• Data Sharing with Authorities: We may share transaction and GST data with government authorities or tax officials if required by law.
• User Responsibility: Users must ensure the accuracy of GSTIN and business information provided. Gallaa.in is not liable for losses due to incorrect information supplied by users.
• Record Retention: We retain GST-related data and transaction records for the period mandated by Indian tax laws.

5. Data Sharing and Disclosure

• With payment processors, logistics providers, and service partners for order fulfillment.
• With government agencies or regulators as required by law (including GST and tax authorities).
• With third-party vendors for analytics, marketing, or customer support (subject to confidentiality agreements).
• In connection with a merger, acquisition, or sale of assets, with notice to users.

6. Data Security

We implement reasonable security practices, including encryption, firewalls, and access controls, to protect your personal and business data from unauthorized access, disclosure, or misuse.

7. User Rights

• Access, update, or correct your personal and business information.
• Withdraw consent for marketing communications.
• Request deletion of your account (subject to data retention requirements under law).
• Lodge complaints with our Grievance Officer regarding data handling.

8. Cookies and Tracking Technologies

• Remember your preferences and login details.
• Analyze website traffic and usage patterns.
• Personalize your experience.

You can control cookie preferences via your browser settings.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including GST and tax laws), resolve disputes, and enforce agreements.

10. International Data Transfers

If your data is transferred outside India, we ensure appropriate safeguards are in place as per applicable data protection laws.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Grievance Officer

Name: Rameeza Bee
Email: rameeza.1975@gmail.com
Address: 304, 2nd Floor, 4th Main, East of NGEF Layout, Kasturi Nagar, Bangalore, KA16
Contact Number: 9739001021
Complaints will be addressed within one month of receipt.

13. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at gallaabangalore@gmail.com